What Should I Do When a Pipe Bursts in My House?

Immediately locate and turn the main water shutoff valve clockwise until it stops. This valve is often found where the main water line enters your home, in the basement, crawl space, or near the water meter. If you cannot find it, a family member or neighbor may know. Stopping the water source is the most critical first step to minimize damage.

Move furniture, rugs, and electronics out of the water if you can do so safely. Place aluminum foil under furniture legs on dry carpet to prevent staining. Prop up wet cushions and remove draperies from wet areas. For smaller items, move them to a dry, elevated surface like a table or countertop to give the pros a clear workspace.

The restoration process is thorough and systematic. The pros will extract water, set up drying equipment, and monitor moisture levels in walls and floors. They clean salvageable items and may recommend repairs for damaged materials. This approach addresses both visible water and hidden moisture to protect your home's structure and air quality. Understanding these steps helps you know what to expect as the work progresses.

• Extraction: Powerful pumps and vacuums remove standing water.
• Drying: Industrial air movers and dehumidifiers dry structures.
• Monitoring: Pros use moisture meters to track drying progress.
• Cleaning: Affected surfaces and items are cleaned and sanitized.
• Repair: Damaged drywall, flooring, or trim may need replacement.
• Final Inspection: The area is checked to ensure it is completely dry.